gRDV Booking

Features

Frontend booking form Appointment types / meeting types Resources, staff, teams and departments Availability logic Calendar Admin calendar Mobile calendar Manual bookings Resource assignment Email and notifications Join links and online meetings Appointment management and cancellation links Stripe payments Multilingual support Data control Design Shortcodes Contact and customer management

Professional WordPress booking system with a frontend form, internal calendar and mobile app view

Flexible appointment types for video meetings, phone calls, on-site appointments and home visits

Mobile calendar management with a PWA-style app experience for administrators and linked staff

Stripe payments for paid appointments with test/live modes and tax options

Real-time availability checks using resources, working hours, absences and external calendar blockers

Resource planning for staff, teams, departments and custom capacity types

Automated confirmations, rescheduling and cancellation email, including ICS and management links

Branding: layouts, colours, fonts, pop-up integration and custom CSS

Modern frontend booking form

A guided, multi-step booking form takes visitors from selecting an appointment to confirmation. The interface supports clear decisions: choose an appointment type, select a date and time, enter contact details and complete the booking.

Multi-step booking journey with clear stages
Calendar view with available times
Automatic loading states, status messages and smooth scrolling
Required name and email fields, with optional company and note
Dynamic fields for phone appointments and home visits
Privacy checkbox with a linkable privacy policy
Custom text for every form step

Flexible appointment types / meeting types

Appointment types represent different services, consultation formats or offering tiers. Each type can have its own duration, description, price, meeting format, resources and booking logic.

Duration per appointment type
Price and optional payment requirement
Active/inactive setting for the frontend
Description with editor content
Meeting formats: video, phone, on site or at the customer’s location
Location/address or video-conference link per appointment type
Sortable display order
Deep-link and shortcode focus for individual appointment types

Resources, staff, teams and departments

gRDV Booking can assign appointments to specific people, teams, departments or other resources. This makes it suitable not only for individual providers, but also for teams, practices, consultancies and service-focused businesses.

Resources as staff members, teams, departments or custom types
Profile image, colour, email address and additional information per resource
Link resources to WordPress users for role-based calendar access
Teams and departments with assigned staff
Custom frontend labels such as “Staff member”, “Team”, “Department” or “Device”
Manual customer selection or automatic assignment

Intelligent availability logic

The booking logic combines global office hours, individual resource schedules, existing bookings, absences, lead time, buffer time and external calendar data. Available slots are calculated in real time and in context.

Global office hours by weekday
Multiple time windows per day, for example with a lunch break
Individual working hours per resource
Absences and leave per resource
Configurable booking intervals
Maximum advance booking period in days
Earliest appointment start controlled by lead time
Buffer time after appointments
Final real-time check when submitting a booking
Weekend display based on actual working hours

Calendars, ICS, Webcal and external blockers

External calendars can be connected through ICS/Webcal and used to block availability. gRDV Booking also provides its own ICS feeds so bookings can be added to external calendars.

Global external ICS/Webcal feeds
Resource-specific ICS URLs
Support for Google Calendar, Apple Calendar and Outlook through ICS/Webcal
All-day external events as blocked days
Time-specific busy intervals as occupied periods
Visible external blockers in admin and mobile calendars
ICS cache for fast rendering
Manual ICS cache clearing
Global booking feed
Separate ICS feeds per resource
Webcal links for calendar subscriptions

Internal admin calendar

The internal calendar turns gRDV Booking into an operational planning tool. Administrators can view bookings, resources, blockers, external calendar data and details in one central calendar interface.

Month, week, day and list views
Colour-coded resource filters
Appointment details in a modal
Manual bookings directly in the calendar
All-day blockers
Appointment rescheduling and editing
Cancellation with an optional reason
Selectable notifications for the customer, administrator and resource
Contact search using saved contacts
Display join link, meeting link, description, language and notes

Mobile calendar / app experience

The mobile view brings essential calendar features to a smartphone. Using a magic URL or login, the calendar can be used like an app and added to the home screen.

Mobile calendar view with FullCalendar
PWA manifest, app icons and theme colour
Access via magic URL or WordPress login
Administrator view for all resources
Staff view for linked resources
Mobile appointment details
Call buttons for customer contacts
Optional second calling method, such as SIP or Callto
Mobile management of working hours and absences
Mobile resource and meeting-type management for administrators
Compose mobile email for existing appointments
External-blocker legend and compact landscape optimisation

Manual bookings and internal blockers

Alongside website bookings, appointments can also be created internally. This is ideal for phone enquiries, personal arrangements, internal reservations or unavailable periods.

Manual appointment creation in the admin calendar
Choose an appointment type or custom title
Customer data, company, phone, email and note
Resource assignment
Meeting format, location and meeting link
All-day blocker
Confirmation email language
Optional notification controls

Automatic resource assignment

gRDV Booking can automatically select an available resource for a booking. Alternatively, customers can select a resource themselves when this suits the workflow.

Automatically select the next available resource
Manual selection in the frontend
Resource selection with profile image, name and additional information
Support for teams and departments through membership logic
Resource-specific availability and external calendar data
Colour assignment in the calendar

Email and notifications

Communication around an appointment is generated automatically and sent to the appropriate recipients. This includes customer confirmations, internal notifications, resource email, rescheduling, cancellations and manual messages.

Booking confirmation for customers
Administrator notification
Notification for the resource/staff member
Change and rescheduling email
Cancellation email with an optional reason
Manual email for existing appointments
Logo, signature and HTML templates
Email content including appointment type, resource, location, phone, join link, ICS link and management link
Fallback through WordPress email
Optional gRDV Messages integration with context/threading

Join links and online meetings

For online appointments, gRDV Booking generates a dedicated join link that redirects to the actual meeting link. Its presentation automatically adapts to common providers.

Protected join links per booking
Valid from ten minutes before the appointment starts
Valid until 30 minutes after the appointment ends
Automatic provider detection for Microsoft Teams, Google Meet, Zoom, WhatsApp and generic online links
Professional guidance for early or expired access
Join link in email and ICS descriptions

Appointment management and cancellation links

Customers receive a personal management link for viewing their appointment and cancelling future appointments. The page is language-aware and designed for straightforward use.

Personal management link per booking
Virtual appointment-management page
Cancellation with an optional reason
Language context from the booking or URL
Cancellation notifications for the customer, administrator and resource
Past appointments are shown as no longer editable

Stripe payments

Paid appointments can be processed through Stripe Checkout. The booking is finalised and confirmed after successful payment.

Test and live modes
Separate test and live keys
Webhook support
Configurable currency
Tax calculation using a tax rate
Gross/net options in the payment flow
Payment status after returning to the website
Terms and withdrawal links in the payment modal
Payment requirement configurable per appointment type

Multilingual support and WPML

gRDV Booking is designed for multilingual websites. Booking language, email language, form text and translatable content are respected throughout the booking journey.

WordPress text domain and language files
English language files included
Backend language based on the user locale
Booking language per appointment
WPML support for form text
WPML support for appointment types, resource information and URLs
Language selection for manual bookings
Language context for email and management pages

Privacy and data control

The plugin includes several features for deliberate data processing and controlled retention. Operators can define how long booking data is stored and what happens to it afterwards.

Privacy checkbox in the booking form
Configurable privacy-policy URL
Token-based management links
Private ICS feed URLs with access tokens
Retention mode: off, anonymise or delete
Retention period in days
Manual cleanup by button
Optional removal of plugin tables on uninstall
Automatic cleanup of join and ICS tokens

Design, branding and customisation

The frontend can be visually adapted to the website and brand. Alongside layouts and colours, gRDV Booking supports local plugin fonts, theme fonts and custom CSS.

Layouts: Classic, Modern, Compact
Primary, contrast, background, text, muted, danger and border colours
Configurable corner radius
Plugin fonts: Roboto, Open Sans, Lato, Montserrat, Red Hat Display and Noto Sans
Theme font, system font or custom font stack
Custom CSS
Pop-up button CSS
Overlay colour, intensity and blur for pop-ups
White-label/powered-by removal with an eligible licence

gRDV Booking can be integrated flexibly into pages, landing pages, buttons and campaigns. The booking journey can be displayed inline or opened as a modal.