Withdrawal Instructions

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date on which the contract is concluded.

To exercise your right of withdrawal, you must inform us at:

gR DV, Markus Kollmer, Kindhofen 4, 84494 Neumarkt-Sankt Veit, Germany, phone: +49 (0) 8639 – 29 79 80 80 70, email: info@gr-dv.com

of your decision to withdraw from this contract by an unequivocal statement (for example, a letter sent by post or an email). You may use the attached model withdrawal form, but you are not required to do so.

You may also exercise your right of withdrawal online at gr-dv.com. If you use this online function, we will promptly provide you, on a durable medium (for example, by email), with an acknowledgement of receipt containing information about the content of your withdrawal statement and the date and time at which it was received.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period expires.

Effects of withdrawal

If you withdraw from this contract, we will reimburse all payments received from you without undue delay and no later than fourteen days from the date on which we receive notice of your withdrawal from this contract. We will make the reimbursement using the same means of payment that you used for the original transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.

Expiry of the right of withdrawal

Your right of withdrawal expires in the case of a contract for the supply of digital content not supplied on a tangible medium if we have begun performance of the contract after you expressly consented to our beginning performance before the withdrawal period expires and you acknowledged that, by giving your consent, you lose your right of withdrawal once performance begins (section 356(6) of the German Civil Code — BGB).

Model withdrawal form

(If you wish to withdraw from the contract, please complete this form and return it.)

— To gR DV, Markus Kollmer, Kindhofen 4, 84494 Neumarkt-Sankt Veit, Germany, email: info@gr-dv.com:

— I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract for the purchase of the following goods (*)/the provision of the following service (*)

— Ordered on (*)/received on (*)

— Name of consumer(s)

— Address of consumer(s)

— Signature of consumer(s) (only if this form is submitted on paper)

— Date

(*) Delete as appropriate.